Tech support employees rub me the wrong way

I understand that some jobs, particularly ones that deal with customer service, can be demanding and difficult. I get that. But I now have a problem with tech support employees.

UGH!

I called my laptop manufacturer today in an attempt to fix my wireless internet. I was on hold for a good while, then explained my problem (which is being UNABLE to connect to the internet) to a tech support employee, who then asked for all of my information and the computer's information. I spent 30 minutes talking with this man about my problem and listening to him repeat my email address 3 times to make sure he had the correct spelling before he finally says: "Well ma'am, the warranty has run out on your computer, so if you want to receive any further assistance from us today, you will need to buy a 14 day warranty for $49.99."

Ok.
1. Don't you think he should have told me that I could not receive any help from him after he already had my warranty information after 10 minutes of talking to me?
2. I am not going to pay $49.99 for him to tell me that I possibly have one silly little setting switched off.
3. What "further assistance" is he offering? I received absolutely NO HELP from him. To offer "further assistance" implies that I had somehow been assisted already.

So in response to this I politely say: "Alright, well I think I'd rather take my computer into a repair shop near me, but thank you."

He then has the balls to say: "Alright ma'am, if you like, you can always visit our website for troubleshooting."

Is that a joke? The whole reason I'm calling is because I CANNOT CONNECT TO THE INTERNET - which he is fully aware of.

"Well, I can't do that seeing as I can't connect to the internet," I say, in a suddenly less cheery and less polite tone.

"Oh, yes and I understand that ma'am. Is there anything else I can do for you today?"

"No, thank you."

Damn it, Taylor! Don't thank the man for doing absolutely nothing to help you and wasting your time!

I really have a problem being rude to others - especially people I don't know at all. Typically I think this is a good trait, because most things aren't worth getting into an argument. However, its times like these when I am frustrated and irritated that I wish I could be just a little more forceful.

Hopefully the Italians will teach me that.

I hate cleaning...for good reason.

Today as I slid into my boiling hot car, and my legs were burned by the hot leather seat, I thought to myself "Summer weather has definitely started".

So in preparation for the summer, I cleaned out my dresser and closet in hopes of finding bathing suits from summers past so that I wouldn't need to spend money on a new one this summer. While I did discover 4 perfectly good bathing suits, I also discovered a lot of my clothes from high school when I had absolutely no body fat and could squeeze into a size 3. Now let me say, I am skinny and small and have a good body. I am confident in my image. BUT pretty much all women can find something they don't like about themselves or some excuse to hate their body; and for me, trying on those size 3 jeans again didn't do anything for my self-esteem. I just hope that one day, when I'm older, I don't find my current size 5's - that would most likely throw me into a mid-life crisis.

So here I am, boxing up my jeans that remind me of a...skinnier time... Soon they will be given away to some girl who will also, one day, grow up to hate those awful size 3's for reminding her of the effects of time.

Hello summer time.